Scotia Stoves | Frequently Asked Questions

For your convenience we have listed below the most frequently asked questions and answers we receive regarding our products and services. Should you happen to have a question which is not listed below simply contact us and we will be delighted to help.

Q: What are the benefits of a woodburning or multi fuel stove over a traditional open fireplace?

A: Woodburning or multi fuel stoves are approximately 50 - 60% more energy efficient than an open fire and enable you to have full control over the rate of burn and heat output. A large percentage of the heat generated by central heating is lost from a room where there is an open fire, even when it is not in use. Installing an energy efficient woodburning or multi fuel stove will make your home much warmer as the air flow is greatly reduced due to the installation of a register plate and the ability to close the air controls fitted on the appliance. With efficiencies running as high as 90%, wood burning stoves not only provide a wonderful focal point to any room, they are also completely carbon neutral. Additionally, you will make considerable savings as your energy bills will be greatly reduced and therefore in time your stove will pay for itself.

Q: Can any type of property have a woodburning or multi fuel stove installed?

A: Yes. Practically any property can have a stove installed whether you have a chimney or not. If you do not have a chimney we will supply and install a flue system. This can either be installed through the roof or through an external wall and up the side of the building.

Q: How much will a stove supply and installation package cost me?

A: This all depends on what type of stove you choose and your individual requirements. However, our stove supply and installation prices are extremely competitive and we provide free, no obligation stove quotations.

Q: I have already purchased a stove, can you install it for me?

A: Yes. If you have already purchased a woodburning stove or multi fuel stove our HETAS Trained stove installers can carry out the installation for you.

Q: Who are HETAS?

A: HETAS is a not-for-profit organisation that approves biomass and solid fuel heating appliances, fuels and services, including the registration of competent installers and servicing businesses.

Scotia Stoves are HETAS Trained stove installers which ensures that all our installations comply with all the latest regulations and legislation. For safety and legal reasons you should always use HETAS Trained stove installers as this gives you complete peace of mind that your stove installation has been carried out by fully trained and professional stove installers.

Q: I live in a smoke control zone, does this mean I cannot have a stove?

A: No. Scotia Stoves supply and install an extensive range of DEFRA approved clean burning stoves which are exempt and therefore suitable for burning in smoke control zones. Additionally, we also supply and fit stoves with smoke control kits which enables you to use them in smoke control zones. To check whether you live in a smoke control zone click here.

Q: Do I require ventilation?

A: Stoves rated up to 5kw require room ventilation only and no vent is required. Stoves rated in excess of 5kw will need a permanent open vent. We will therefore install a vent if required.

Q: Do I need a Carbon Monoxide Detector?

A: Being HETAS Trained stove installers Scotia Stoves supply and fit a Carbon Monoxide Detector with every installation we undertake.

Q: Does my stove require regular maintenance?

A: To ensure optimum performance and prolong the life of your stove we recommend that your stove is serviced twice a year. This is a service which we also provide.

Q: How often does my chimney need cleaned?

A: Your chimney should be cleaned at least once a year. This is a service which we also provide.

Q: How do I dry, store and season firewood?

A: Firewood should always be well seasoned prior to burning. Firewood should be protected from direct rainfall and moisture and should be stored on a raised platform, plinth or log store. Firewood should be stacked and the sides left open so that wind can pass over and across the wood to enable it to dry out. Some people stack firewood in tall rows then fix a roof over the top and leave it to season. When purchasing firewood ensure it has a moisture content of 25% or less, this means that it was cut and split at least a year ago and stored properly.

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